- Booking with Kaptyn Learn more about Kaptyn, our service areas, and how to book.
- Trip Charges & Promo Questions Promos, trip charges and billing related questions
- Account Upgrade, downgrade, or delete your account
- Trip Issues & Feedback Report trip issues here
- Navigating Concierge Portal FAQs for our customers that use the Kaptyn Concierge Portal
- Safety & Security