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  1. Help Center
  2. Booking with Kaptyn

Booking with Kaptyn

Learn more about Kaptyn, our service areas, and how to book.

  • How do I preschedule a ride?
  • How can I modify my reservation? 
  • Why do you ask for flight details? 
  • Where do your drivers meet at Private airports?
  • What is Kaptyn's cancellation policy?
  • Is Kaptyn pet friendly?  
  • Can I keep the vehicle longer if I run out of time I reserved? 
  • How can I track my driver's progress?
  • What time does the ride start?  
  • Can we make a stop? 
  • Why is there a minimum duration required for destinations? 
  • Why is there a wait time window?
  • How am I able to personalize my ride experience?
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